FAQs about The Refined Liquid Laundry Detergent Sheet:

👕 How do I use the laundry detergent sheet?

Simply toss one sheet into the washing machine with your laundry. For fewer clothes or hand washing you can use Half a strip.  For larger loads, you may use two sheets. Place it directly into the washing machine drum, or break pieces into small chunks and put them inside the detergent compartment.

 

🔄 Are the detergent sheets safe for all types of washing machines?

Yes, our detergent sheets are compatible with all types of washing machines, including standard, high-efficiency (HE), and front-loading machines.

 

🌿 Are the detergent sheets suitable for sensitive skin?

Yes, our detergent sheets are hypoallergenic and free from harsh chemicals, making them suitable for sensitive skin.

 

👐 Can I use the detergent sheets for handwashing clothes?

Yes, you can dissolve the detergent sheet in water to hand wash your clothes effectively.

 

🌍 Are the detergent sheets environmentally friendly?

Absolutely! Our detergent sheets are made from biodegradable materials and come in minimal packaging to reduce waste.

 

❄️ Do the detergent sheets work well in cold water?

Yes, our detergent sheets are designed to dissolve quickly and work effectively in both hot and cold water.

 

🕒 How long do the detergent sheets last?

Each sheet is formulated to provide cleaning power for one load of laundry. So, a pack of 64 sheets can last for up to 64 Heavy loads of laundry. Also the concentrated sheet can be torn into half a strip for light load

 

 

🔐 How should I store the detergent sheets?

Store the detergent sheets in a cool, dry place away from direct sunlight to maintain their effectiveness.

 

📅 What is the shelf life of the detergent sheets?

The detergent sheets have a shelf life of approximately 3-4 years, ensuring long-lasting freshness and efficacy.

 

 

⚠️ Any cautions I should be aware of when using the detergent sheets?

Avoid handling the detergent sheets with wet hands, as moisture can cause them to dissolve prematurely. Keep out of reach of children and pets. If ingested or rubbed on eye, drink water and rinse eyes. Seek medical attention immediately if any signs of irritation.

 

SHIPPING FAQ

📦 Can I return the product if I'm not satisfied with it?

Yes, we offer a 30-day satisfaction guarantee. If you're not happy with your purchase, please contact us for a return and refund. Please note the packaging must be in good condition and less than 10% of the product has been used.

 

✈️ Do you offer international shipping?

Yes, we do! We can ship our products to any location worldwide.

 

🚚 What is the estimated delivery time for my order?

For orders within the United States, you can expect to receive your purchase within 5 to 8 business days. For expedited delivery, it will arrive in less than 5 business days. International orders may take longer to arrive, but you can opt for expedited shipping for an additional fee. With Standard free shipping, most customers receive their product within 12 days.

 

📬 My order hasn't arrived yet. What should I do?

Typically, we ship out orders within 1-3 business days of receiving payment. If your order hasn't arrived by the estimated delivery time, please send us an email so we can assist you with tracking your order.

 

🗺️ My international order is delayed. What should I do?

International orders may take longer to arrive due to customs processing. If you have not received your order within the estimated delivery time, please contact us so we can look into it.

 

🔒 Is my credit card information secure?

Yes, it is! We use the most secure global payment gateways to process all transactions, and we do not store any of your personal information on our systems.

 

📦 Why did I receive only one item when I ordered multiple products?

We have multiple warehouses for logistics purposes, so your items may be shipped from different locations. If you receive one item before the others, don't worry! Your remaining item(s) should arrive soon.

 

❓ What should I do if I have an issue with my order?

We apologize for any inconvenience! Please contact us as soon as possible and provide photos of any damage, so we can replace the item.

 

🔄 Can I modify or cancel my order?

Changes can only be made within the first 24 hours of purchase. Please contact us as soon as possible if you need to modify or cancel your order, and we will assist you with the necessary changes.

 

For further inquiries, feel free to contact us through the contact form. The Refined Liquid